Privacy
matters.

Who operates Off Repeat

Off Repeat is operated by Christopher Potter. Off Repeat provides AI conversation, personal music generation, and listening tools for Neuro-acoustic Wellness. Contact [email protected] with privacy questions or requests.

Off Repeat is intended for people age 13 and older. If you are under the age at which you can consent to data processing where you live, use Off Repeat only with permission from a parent or legal guardian.

Information we process

Account information includes your email address, account identifier, sign-in status, and optional profile details. Supabase provides account services. Your sign-in session is stored using secure storage on your device.

If you choose to join the Off Repeat website updates list, we collect your email address and the time you opted in. Cloudflare stores this signup information for Off Repeat. We use it only to send launch and product updates; you can opt out or request deletion at any time by emailing [email protected].

When you use Aya or create music, we process the messages, personal context you choose to provide, song instructions, lyrics, genre, energy, voice, tempo, instruments, and other sound choices needed to provide the request. Conversations can contain sensitive information if you choose to share it. Off Repeat does not require a diagnosis or medical history.

When you use voice features, microphone audio is used for dictation or voice conversation. The app requests on-device speech recognition where supported; otherwise your platform speech service may process audio remotely. ElevenLabs processes reply text when cloud-generated speech is used.

Saved songs, preferences, and some session information are stored on your device. If you choose to upload music, the selected audio and filename are sent to private Supabase storage under your account. Tracks intentionally published to the shared library are available to other app users.

Apple processes App Store payments. RevenueCat processes account identifiers, product identifiers, and purchase and subscription information so Off Repeat can provide paid access, restore purchases, and enforce generation allowances. Off Repeat does not receive your full payment-card number.

Technical information can include app and operating-system versions, network address, request timing, provider task identifiers, error and safety categories, generation status, and billing-period usage. The generation quota ledger stores identifiers, timestamps, status, and a request hash; it does not store conversation or lyric text.

How we use information

We use information to authenticate accounts; provide AI conversation, speech, music generation, saving, playback, and uploads; manage memberships and generation allowances; protect the service and users; troubleshoot failures; respond to support and privacy requests; and comply with legal obligations.

Optional product-improvement sharing is off by default. If you turn it on, Off Repeat can send selected interaction events such as generation starts, completions, and failures with numeric or boolean properties and app or platform details. The dedicated event payload excludes conversation and lyric text.

We do not sell personal information or use it for cross-context behavioral advertising. We do not use third-party advertising networks in the app.

Service providers and international processing

Railway hosts the backend. Supabase provides authentication, database, and storage services. Anthropic processes AI conversation, safety screening, and lyric-writing requests. APIframe and MusicAPI are supported music-generation gateways and receive the lyrics and music instructions needed to generate audio. ElevenLabs provides optional cloud speech. Apple and RevenueCat provide purchase and subscription services.

Cloudflare hosts the website and stores optional launch-update signups. Zoho Mail may process email addresses when Off Repeat sends you an update.

These providers process information on our behalf or as independent service providers under their own terms. They may process information in countries outside your own. Where required, international transfers rely on provider contractual protections and other lawful transfer mechanisms.

Legal bases for processing

Where laws such as the UK or EU GDPR apply, we process information as needed to perform our agreement with you, based on our legitimate interests in operating, securing, and improving Off Repeat, with your consent where consent is required, and to meet legal obligations. You may withdraw consent for optional processing at any time without affecting earlier processing.

Retention and deletion

We retain account and service information while your account is active and for as long as reasonably needed to provide the service, resolve disputes, prevent allowance or payment abuse, meet legal obligations, and maintain security. Provider logs, generated media, backups, and purchase records follow the applicable provider retention practices and may remain for a limited period after deletion.

Website update-list addresses are kept until you unsubscribe or ask us to delete them. Email [email protected] to opt out or request deletion.

You can use Settings to delete your Off Repeat account. Account deletion removes your ability to sign in but does not cancel an Apple subscription, remove songs stored only on your device, or erase records controlled by Apple. Some cloud uploads, billing records, de-identified operational records, and backup copies may not be removed automatically. Email [email protected] if you want us to locate and delete other information linked to your account where deletion is legally and technically available.

You can delete private uploads individually in the app. You can remove local information through available app controls or device storage controls. Operating-system backups may retain local copies according to your device settings.

Your choices and rights

You can disable optional usage sharing, use typed conversation instead of microphone features, revoke microphone permission, sign out, delete your account, remove private uploads, and manage your subscription through Apple.

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of personal information, withdraw consent, or complain to a privacy regulator. Email [email protected] to make a request. We may need to verify that the request concerns your account.

Security, safety, and changes

We use reasonable technical and organizational measures designed to protect information, but no service can guarantee absolute security. Do not include information you do not want AI, music, speech, hosting, or storage providers to process.

Off Repeat is for reflection and music. It is not therapy, medical care, diagnosis, treatment, or an emergency service. Automated safety screening cannot reliably identify every dangerous situation and does not contact emergency services for you.

We may update this policy as the service or law changes. We will update the effective date and provide additional notice in the app or on the website when a change materially affects how information is handled.

Contact

Privacy requests: [email protected]. Product support: [email protected]. Operator: Christopher Potter.